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Title

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Medical Clerk

Description

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We are looking for a Medical Clerk. A Medical Clerk is responsible for administrative tasks in medical institutions such as hospitals and clinics, including patient reception, medical fee billing, medical record management, and telephone support. Accurate data entry and knowledge of insurance billing are required, supporting smooth medical service provision in collaboration with medical staff. Communication skills and attention to detail are also important. Candidates with experience in medical clerical work or relevant certifications are preferred.

Responsibilities

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  • Handle patient reception and guidance.
  • Process medical fee billing.
  • Manage electronic and paper medical records.
  • Answer phone calls and manage appointments.
  • Verify and register insurance cards.
  • Coordinate communication with medical staff.
  • Accurately input and manage patient information.
  • Calculate medical fees and issue invoices.

Requirements

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  • Experience in medical clerical work.
  • Preferably hold medical clerical certifications.
  • Basic PC skills.
  • Strong communication skills.
  • Ability to perform detailed and accurate work.
  • Ability to work cooperatively in a team.
  • Adherence to confidentiality obligations.

Potential interview questions

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  • How much experience do you have in medical clerical work?
  • What medical clerical software have you used?
  • Do you have knowledge of insurance billing?
  • What do you keep in mind when dealing with patients?
  • How did you resolve team conflicts?
  • Do you have any medical clerical certifications?